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Venue™ is a 100% web-based claims processing application that uses an MS SQL server with integration to MS Office®. Being a web-based application, it can be accessed anywhere, anytime, as long as you have access to an internet connection and a web browser.

Venue™ has the capability for establishing different security levels, based on the users (syndicates, brokers, insurance companies, insureds, experts, counsel).

Each user has a unique login and password which provides access to the specified areas of the System – based on the security level. Login information is set by the System Administrator.

NOTE: Venue™ has the same type of security and encryption level as on-line banking (128 bit).
Client Usage: Security Agreement

This Agreement contains the terms and conditions of access to, and use by you of

(i) Maltman International’s and Venue’s Internet Systems containing information pertaining to your customers (“Information”) and

(ii) Maltman International’s, conduct of users and the privacy of the information.

(i) and (ii) above are hereinafter referred to collectively as the “Systems’.

In consideration of Maltman  International providing “You” access to the Systems, you agree as follows:

In this Agreement, you, user means you and each employee who has been assigned a user name and password, and Maltmans mean Maltman  International.

You agree to use the Information and access the system for the purpose of establishing and maintaining communication internally to your customer’s needs and not for any other purpose.

You acknowledge that notwithstanding the institution of industry recognized security measures, Maltman International cannot guarantee the security of information that is contained on the Internet and unauthorized access to the Information may occur. It is your responsibility to:

  • Keep staff’s User ID and Passwords confidential.
  • Immediately notify Maltman International of all changes relating to the status of your staff on such matters as new hires, termination of employees, and access to Systems no longer required.
  • Not authorize anyone, other than employees to access the Systems for any reason.
  • Take all reasonable precautions, including password maintenance to prevent unauthorized access to the Systems.

Maltman International will update the Information on a regular basis; however, you acknowledge that the currency of the information is dependent on the timely transaction of data. Maltman International shall not be liable in any way to you, the User or any other person or corporation for the non-availability of any Information or disruption of Systems upon which the Information resides.